Refund policy

Returns & Exchange Policy 

Since many of our brands create clothing on a made-to-order basis, we’re unable to accept return, exchange or refund requests. However, if an item arrives damaged, please contact us within 24 hours of receiving it, including a video and photos of you unboxing the item. Send these to orders@shoptaproot.com, and we’ll respond within 48-72 hours to assist you. Please note that no requests will be entertained without a video of the package opening. Incase of an order exchange or return the customer will have to bear the shipping cost. We encourage you to review our size guide before ordering.